What Can I Do If My Deposit Has Not Been Posted?
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DELAYED DEPOSITS: TROUBLESHOOTING GUIDE
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We understand that fast deposits are essential. If your deposit is delayed, please review the specific steps for your method below.
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-- Card Deposits
Card deposits are usually immediate. If your transaction was approved but hasn't appeared, please contact support.
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-- Crypto (Direct, CC2COIN, Majestic)
Confirmation times depend on network activity and the miner fee selected.
How to track: Paste the crypto address provided into Blockchain Explorer to see if the transaction is "Confirmed" or "Pending".
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-- P2P (Cash Transfers)
Please allow at least one hour for collection.
If delayed: Email documents@youwager.lv with your receipt and account number.
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-- Zpay
Can take up to 30 minutes after bank approval.
If delayed: Email documents@youwager.lv with a screenshot including: the memo code, the phone/email used, and the sender's name.
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What Happens After You Send Documentation?
-- Please allow 10 to 15 minutes for our team to review your receipt.
-- We will reply to your email as soon as the funds are posted or if further info is needed.
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Need Additional Help? If you followed these steps and your deposit is still missing, please contact our support team.
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